Refund policy

Return and Refund Policy

Returns

We accept return requests within 14 days after you receive your item. To be eligible, an item must be unworn or unused, with tags, and in its original packaging. Proof of purchase is required.

To start a return, please submit a request through our Contact Us page. If your return is accepted, we will send return instructions. Please do not send items back before your return request has been approved.

Return shipping

A flat $5.00 return-shipping fee applies to approved returns. This fee will be deducted from the refund where applicable.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us as soon as possible so we can make it right.

Non-returnable items

Sale items and gift cards are final sale and cannot be returned.

Exchanges

The fastest way to exchange an item is to request and complete a return. Once the return is approved, place a new order for the item you want.

Refunds

After we receive and inspect an approved return, we will notify you of the outcome. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may require additional time to process the refund.